Burkley Case uses USPS for domestic and international shipments. USPS will leave your package at your doorstep if no one is available to receive the package at the time of delivery. Any package left at your doorstep is your responsibility. If you do not see your package, contact the carrier with your tracking # information. Burkley is not responsible for any package which is lost or stolen after being delivered by USPS. No order will be reshipped if USPS has updated your package information as "delivered."
Shipping within the U.S.
We prepare a shipment usually within 12 hours of the order but could take 1-2 business days sometimes. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
First Class Mail shipping delivery time is generally between 3 to 9 business days (Monday–Friday), Pirority Mail takes 3-4 business days, and Priority Express usually takes 2-3 business days depending on the distance between the two regions. This method includes a USPS Delivery Confirmation Number. The Delivery Confirmation Number will be emailed to you once your shipment has been completed.
FREE SHIPPING: Burkley Case automatically offers free fist class ground shipping for all U.S. orders (shipped to a U.S. address) over $50. If your order was eligible for our free shipping promo, and you were not billed for freight costs, the original outbound shipping charges will be deducted from any refund. If a premium shipping method was selected, this amount will be deducted from any refund.
Burkley offers special discounted international shipping rates for international shipments for several countries. The shipping charges will be assessed based on each destination country and address once you enter the address into the shipping location.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
If you have any questions regarding the shipping, please email us at firstname.lastname@example.org or call us at 212-960-3442 from 7 am to 4 pm (EST) (Eastern Time) Monday through Friday.